Privacy policy
At Rep-Lite, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Who We Are
Rep-Lite is a service provider that helps businesses build, scale, and manage sales teams more efficiently.
2. Information We Collect
a. Personal Information
We may collect personal information such as:
- Full name
- Email address
- Phone number
- Company name
- Job title
- Billing and payment information
Any other information you voluntarily provide through forms or communications
b. Automatically Collected Information
When you interact with our website, we automatically collect:
- IP address
- Device and browser type
- Operating system
- Pages visited and time spent
- Referring websites
- Clickstream data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Deliver and improve our services
- Respond to your inquiries and support requests
- Personalize your experience
- Process transactions and billing
- Send service updates, marketing emails (you can opt out), and other communications
- Comply with legal requirements
- Prevent fraud and ensure the security of our systems
4. Legal Basis for Processing (for EEA users)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the context:
- Consent (e.g., newsletter signup)
- Contract (e.g., providing services)
- Legal obligation
- Legitimate interests (e.g., to improve our services)
5. How We Share Your Information
We do not sell your personal information. We may share it with:
- Service providers (e.g., hosting, email delivery, analytics, CRM)
- Payment processors (e.g., Stripe, PayPal)
- Professional advisors (e.g., legal, accounting)
- Government authorities if required by law
- Third parties with your consent
All third parties are contractually obligated to protect your data.
6. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
- Understand user behavior
- Remember user preferences
- Analyze website performance
- Deliver targeted advertisements
You can control cookie preferences through your browser settings.
7. Data Retention
We retain personal data only as long as necessary for:
- Providing services
- Legal compliance
- Dispute resolution
- Contract enforcement
After this period, data is securely deleted or anonymized.
8. Your Privacy Rights
Depending on your jurisdiction, you have the right to:
- Access your personal information
- Correct or update your data
- Request deletion
- Restrict processing
- Object to marketing or automated processing
- Data portability (receive a copy in machine-readable form)
- To exercise your rights, email us at: [Insert Email Address]
9. International Data Transfers
If you access our site from outside the United States, your data may be transferred to and processed in the U.S. We ensure adequate data protection measures for international transfers.
10. Security Measures
We take appropriate technical and organizational security measures to protect your personal data from:
- Unauthorized access
- Loss or misuse
- Alteration or destruction
However, no system is 100% secure. Use our services at your own risk.
11. Children’s Privacy
Our services are not directed to children under 18. We do not knowingly collect data from anyone under 18. If we learn we have collected data from a minor, we will delete it immediately.
12. Third-Party Links
Our website may contain links to other sites not operated by us. We are not responsible for their privacy practices. Please review their policies before providing any personal information.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
14. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Rep-Lite
Email: [info@rep-lite.com]
Phone: [404-721-0609]